Last updated: March 30, 2024
This Privacy Notice for our company ("we," "us," or "our") explains how and why we collect, store, use, and/or share ("process") your information when you use our services ("Services"), including but not limited to when you:
Reading this Privacy Notice will help you understand your privacy rights and options. If you do not agree with our policies and practices, we advise you not to use our Services. If you have any further questions or concerns, feel free to contact us at customer@.
In Short: We collect personal information that you provide to us voluntarily.
We collect the personal information you choose to provide when you register for our Services, express interest in learning more about us or our products and Services, or when you contact us for any other reason.
Information You Provide. The personal information we collect varies based on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we may collect includes the following:
Sensitive Information. We do not process any sensitive information.
Payment Data. We may collect the necessary data to process your payment when you make a purchase, including your payment instrument number (e.g., credit card number) and the security code associated with it.
In Short: Certain information, such as your Internet Protocol (IP) address, browser type, and device characteristics, is automatically collected when you access our Services.
We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity (such as your name or contact details), but may include device and usage data, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and details about how and when you use our Services, along with other technical information. This data is primarily necessary to maintain the security and functionality of our Services, as well as for internal analytics and reporting purposes.
Like many businesses, we also collect information using cookies and similar technologies. For more details, please refer to the section titled "COOKIES NOTICE" below.
The information we collect includes:
In Short: We may collect limited information from public databases, marketing partners, social media platforms, and other external sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
3.1. If you are a residence in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
In legal terms, we are generally the “data controller” under European data protection laws of the personal information described in this Privacy Notice, since we determine the means and/or purposes of the data processing we perform. This Privacy Notice does not apply to the personal information we process as a “data processor” on behalf of our customers. In those situations, the customer that we provide services to and with whom we have entered into a data processing agreement is the “data controller” responsible for your personal information, and we merely process your information on their behalf in accordance with your instructions. If you want to know more about our customers' privacy practices, you should read their privacy policies and direct any questions you have to them.
3.2. If you are residence in Canada, this section applies to you.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
4.1. Vendors, consultants, and other third-party service providers.
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
We also may need to share your personal information in the following situations:
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.
The Services, may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
6.1. What are cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners commonly use cookies to make their websites function, enhance efficiency, and provide reporting information.
Cookies set by the website owner are known as "first-party cookies." Cookies set by external parties are referred to as "third-party cookies." These third-party cookies enable additional features or functionalities, such as advertising, interactive content, and analytics, to be provided through the website. The parties that set these cookies can recognize your device both when you visit the original website and when you visit certain other websites.
6.2. Why do we use cookies?
We use both first-party and third-party cookies for various purposes. Some cookies are necessary for technical reasons to ensure our Websites function properly; we refer to these as “essential” or “strictly necessary” cookies. Additionally, other cookies help us track and target user interests to improve the experience on our Online Properties. Third parties may also serve cookies on our Websites for purposes such as advertising, analytics, and more, which are explained in greater detail below.
6.3. How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through the Cookie Consent Manager, which allows you to choose which categories of cookies you accept or reject. However, essential cookies cannot be rejected, as they are necessary to provide the services you request.
The Cookie Consent Manager can be accessed through the notification banner and on our website. If you choose to reject cookies, you may still use our website, but certain functionalities and areas may be restricted. You can also adjust your web browser settings to accept or decline cookies.
The table below outlines the specific types of first- and third-party cookies served through our Websites, along with their purposes (please note that the cookies served may vary depending on the specific Online Properties you visit):
6.4. How can I control cookies on my browser?
The method for refusing cookies via your web browser controls varies depending on the browser you are using. You can consult your browser’s help menu for more information. Below is information on how to manage cookies for some of the most popular browsers:
6.5. What about other tracking technologies, like web beacons?
Cookies are not the only method used to recognize or track visitors to a website. We may also use similar technologies, such as web beacons (also known as "tracking pixels" or "clear gifs"), from time to time. These are small graphic files containing a unique identifier that enables us to detect when someone has visited our Websites or opened an email containing the beacon. This technology allows us to track user navigation between pages on a website, deliver or interact with cookies, determine if you arrived at our website via an online ad on a third-party site, improve site performance, and measure the success of email marketing campaigns. In many cases, these technologies depend on cookies to function correctly, so if you decline cookies, their functionality may be affected.
6.6. Do you serve targeted advertising?
Third parties may place cookies on your computer or mobile device to display advertisements through our Websites. These companies may use information about your visits to this and other websites to show you ads for goods and services that may interest you. They may also use technology to measure the effectiveness of these ads. This is done by using cookies or web beacons to gather information about your visits to various sites, allowing them to provide relevant ads for products and services you might find appealing. The information collected through this process does not allow us or them to directly identify your name, contact details, or other personal information unless you choose to provide it.
6.7. How often will you update this Cookie Notice?
We may update this Cookie Notice periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please check this page regularly to stay informed about our use of cookies and related technologies. The date at the top of this page indicates the most recent update.
6.8. Where can I get further information?
If you have any questions about our use of cookies or other technologies, please refer to the contact details provided under “HOW TO CONTACT US REGARDING THIS NOTICE”.
In Short: We may transfer, store, and process your information in countries outside of your own.
Our servers are located in the United States. If you are accessing our Services from outside the U.S., please note that your information may be transferred to, stored, and processed by us at our facilities, as well as by third parties with whom we may share your personal information (see "WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION" above), in the United States and other countries.
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, please be aware that these countries may not have data protection laws as comprehensive as those in your country. However, we will take all necessary steps to protect your personal information in accordance with this Privacy Notice and applicable laws.
In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required by law.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal obligations). No purpose in this notice will require us to keep your personal information longer than the period during which you maintain an account with us.
Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for instance, if your personal information is stored in backup archives), we will securely store it and isolate it from any further processing until deletion becomes feasible.
In Short: We strive to protect your personal information using a combination of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures to protect the personal information we process. However, despite our safeguards and efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not defeat our security measures and improperly collect, access, steal, or modify your information. While we strive to protect your personal information, the transmission of data to and from our Services is at your own risk. It is advised that you only access the Services in a secure environment.
In Short: We do not knowingly collect data from or market to individuals under 18 years of age.
We do not knowingly solicit data from or market to individuals under 18 years of age. By using the Services, you confirm that you are at least 18 or that you are the parent or guardian of a minor and consent to the minor’s use of the Services. If we become aware that we have collected personal information from users under 18, we will deactivate the account and take reasonable steps to promptly delete the data from our records. If you are aware of any data we may have collected from children under 18, please contact us.
In Short: In certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), Switzerland, and Canada, you have rights that provide you with greater access to and control over your personal information. You can review, modify, or terminate your account at any time.
In certain regions (such as the EEA, UK, Switzerland, and Canada), you are entitled to specific rights under applicable data protection laws. These rights may include: (i) the right to request access to and obtain a copy of your personal information, (ii) the right to request rectification or erasure, (iii) the right to restrict the processing of your personal information, (iv) the right to data portability, if applicable, and (v) the right not to be subject to automated decision-making. In some cases, you may also have the right to object to the processing of your personal information. You can make such requests by contacting us.
We will review and respond to any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to file a complaint with your Member State data protection authority or the UK data protection authority.
Withdrawing your consent: If we are relying on your consent to process your personal information—whether express or implied, depending on the applicable law—you have the right to withdraw your consent at any time. You can do so by contacting us using the information provided under “HOW TO CONTACT US REGARDING THIS NOTICE”.
However, please note that withdrawing your consent will not affect the lawfulness of any processing carried out before the withdrawal. Additionally, where permitted by applicable law, it will not impact the processing of your personal information based on lawful grounds other than consent.
Account Information
If you would like to review or update the information in your account or terminate your account at any time, you can:
Upon your request to terminate your account, we will deactivate or delete your account and remove your information from our active databases. However, we may retain certain information in our records to prevent fraud, resolve issues, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. However, you can typically adjust your browser settings to remove or reject cookies. Please note that doing so may affect certain features or services of our platform. For more details, please refer to the “COOKIE NOTICE” section above.
If you have any questions or comments regarding your privacy rights, feel free to email us using the contact details provided below.
Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track ("DNT") feature that you can activate to indicate your preference to not have your online browsing activities tracked. However, a uniform standard for recognizing and implementing DNT signals has not yet been established. Therefore, we do not currently respond to DNT browser signals or other mechanisms that automatically communicate a choice not to be tracked. If a standard for online tracking is adopted that we are required to follow in the future, we will update this Privacy Notice to inform you of our practices.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name contact information, education, employment, employment history, and financial information |
YES NO |
| C. Protected classification characteristics under state or federal law | Gender and date of birth | NO |
| D. Commercial information | Transaction information, purchase history financial details, and payment information |
YES NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, and interactions with our website search history, online behavior, interest data, interactions with other websites, applications, systems, and advertisements other websites, applications, systems, and advertisements |
YES NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L. Sensitive personal information | Account login information drivers’ licenses, health data, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, and sex life or sexual orientation |
YES NO |
We will use and retain the personal information collected as necessary to provide the Services, or for:
Category L information, which may be used or disclosed to a service provider or contractor for additional specified purposes. You have the right to limit the use or disclosure of your sensitive personal information.
We may also collect personal information outside of these categories in instances where you interact with us in person, online, by phone, or by mail, in contexts such as:
How do we use and share your personal information?
For details on how we use your personal information, please refer to the section titled “HOW TO CONTACT US REGARDING THIS NOTICE”
We collect and share your personal information through:
Will your information be shared with anyone else?
We may disclose your personal information to our service providers under a written contract between us and each service provider. For more details about whom we share personal information with, refer to the section titled "WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION"
We may also use your personal information for our own business purposes, such as conducting internal research for technological development and demonstration. This is not considered a "sale" of your personal information.
In the past twelve (12) months, we have disclosed the following categories of personal information to third parties for business or commercial purposes:
The categories of third parties to whom we have disclosed personal information for a business or commercial purpose can be found in the section titled "WHEN AND WITH WHOM WE SHARE YOUR PERSONAL INFORMATION".
We have sold or shared the following categories of personal information with third parties in the past twelve (12) months:
The categories of third parties to whom we have either shared or sold personal information include:
13.1. California residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law, allows California residents to request and obtain, once per year and free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes, as well as the names and addresses of those third parties with which we shared personal information in the preceding calendar year. If you are a California resident and would like to make such a request, please submit it in writing using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request the removal of unwanted data that you have publicly posted on the Services. To request the removal of such data, please contact us using the contact information provided below, include the email address associated with your account, and confirm that you are a California resident. We will ensure that the data is no longer publicly visible on the Services, though it may not be fully or permanently removed from all our systems (e.g., backups).
CCPA Privacy Notice
This section applies exclusively to California residents. Under the California Consumer Privacy Act (CCPA), you have the following rights.
The California Code of Regulations defines a "resident" as:
All other individuals are considered "non-residents".
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You have the right to request the deletion of your personal information. If you make such a request, we will comply and delete your personal information, subject to certain legal exceptions, such as (but not limited to) the protection of another consumer’s right to free speech or our need to comply with legal obligations.
Depending on the circumstances, you have the right to know:
In accordance with applicable law, we are not required to provide or delete de-identified consumer information in response to a consumer request, nor are we obligated to re-identify individual data to verify such a request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you for exercising your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
You can see above (under “PRIVACY RIGHTS FOR SPECIFICALLY FOR U.S. RESIDENTS” )
If the business collects any of the following:
You have the right to instruct the business to limit its use of your sensitive personal information to what is necessary for providing the Services.
Once a business receives your request, they may no longer use or disclose your sensitive personal information for any other purpose unless you provide consent for additional uses or disclosures.
Please note that this right does not apply to sensitive personal information collected or processed without the intent of inferring characteristics about a consumer, nor does it apply to publicly available information.
To exercise your right to limit the use and disclosure of your sensitive personal information, please email us.
Verification process
Upon receiving your request, we will need to verify your identity to ensure that you are the individual whose information we have in our system. This verification process may require you to provide information so that we can match it with the details you previously provided to us. For example, depending on the type of request, we may ask for certain information to confirm it matches our records, or we may contact you through a previously provided communication method (e.g., phone or email). We may also use other verification methods based on the circumstances.
We will only use the personal information provided in your request to verify your identity or authority to make the request. Where possible, we will avoid requesting additional information. However, if we cannot verify your identity with the existing data, we may request additional information for verification purposes, as well as for security or fraud prevention. Any additional information provided will be deleted once the verification process is complete.
Other privacy rights
To exercise these rights, you can contact us via email, call our customer support, or refer to the contact details at the bottom of this document. If you have a complaint regarding how we handle your data, we would appreciate your feedback.
Financial Incentives
"Financial incentive" means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, sharing, or sale of personal information.
The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer’s data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer’s data. The explanation must include:
We may choose to provide a financial incentive (such as a price or service difference) in exchange for the retention, sale, or sharing of a consumer’s personal information.
If we decide to offer a financial incentive, we will inform you about the incentive and explain the price difference, along with the material terms of the financial incentive or price/service difference, including the categories of personal information affected by the incentive or difference.
If you decide to participate in the financial incentive, you can withdraw at any time by emailing us, calling our customer support, or referring to the contact details provided at the bottom of this document.
In Short: Yes, we will update this notice as necessary to stay compliant with applicable laws.
We may update this Privacy Notice periodically. The updated version will be marked with a new "Revised" date and will take effect as soon as it becomes accessible. If we make significant changes to this Privacy Notice, we may notify you by prominently posting a notice of the changes or by sending you a direct notification. We encourage you to review this Privacy Notice regularly to stay informed about how we are protecting your information.
If you have any questions or comments about this notice, you can reach us by email at customer@
If you are a resident of the European Economic Area or Switzerland, we act as the "data controller" for your personal information.
If you are a resident in the United Kingdom, we are the "data controller" of your personal information.
Depending on the applicable laws in your country, you may have the right to request access to the personal information we collect from you, make changes to that information, or delete it. To request a review, update, or deletion of your personal information, please contact us using the details provided above under “HOW TO CONTACT US REGARDING THIS NOTICE”.